I did a little experiment and left #swineflu up on twitter search last night. This morning, there were over 1400 messages there with (a) panic (b) anxiety and (c) the same joke repeated over and over. By the way, let's first all thank the dolt who invented "RT" or the twut that tells you about the twot that someone else left two minutes ago. Now, let's consider what Twitter brings to the problem:
- Medical emergencies are a Web 1.0 moment. I don't need to comment. I need to listen. We need signs posted on public building front doors as well as web pages. We need to do as we are told. We need to accept authority.
- If you really want to know what you need to know, use Google. Consider this from the journal Foreign Policy from the CIA: "Twitter seems to have introduced too much noise into the process: as opposed to search requests which are generally motivated only by a desire to learn more about a given subject, too many Twitter conversations about swine flu seem to be motivated by desires to fit in, do what one's friends do (i.e. tweet about it) or simply gain more popularity." I don't get my medical information from the giggling throng normally - why do it in a crisis?
- Sometimes size does matter. 140 characters. is simply too small a data unit to convey meaningful information that doesn't need to be sent simply once. Sure you can write "wash your hands" or "use alcohol sterilizer" but now that I have written that what else need I write?
We have to be honest. Twitter is nothing but far reaching rubber necking. It's the guy who stops by the side of the road to watch a house fire but doesn't get off his duff to see if there is anything he can do. Like libertarians¹, Twitter is not much use in a time of crisis. But there have been 194 additional twits since I started writing this post a few minutes ago. No doubt Stephen Fry has some keen medical observations to share.
¹...and apparently faux secessionists, too..

Comments
Chris Taylor - April 28, 2009 4:40 PM
You have to take reportage of swine flu with a grain of salt. Or several buckets worth.
Aside from Mexico, the North American death total is zero. As I said over at Jay's place, I have a hard time getting worked up over a pandemic that most victims recover from, and whose death toll on this continent is twenty souls. It's tragic for them, certainly, but doesn't warrant the breathless hyperactive media reporting we're getting.
2 billion people—a third of the planet—have hepatitis B. And 84,000 folks die every year from that. That's a real pandemic. Swine flu, not so much.
And Foreign Affairs is dead-on in its assessment of Twitter. The noise-to-signal ratio is off the freakin' charts.
Seanie - April 28, 2009 5:40 PM
Chris hits nail on head. The whole pandemic paranoia has been a terrible money suck and time waste over the past 4 years. (Although some people have one must admit managed to get good paying long term careers out of spreading the panic). Also, when you are talking about a virus that will only, maybe, possibly, kill those with a depressed immune system, and not whole swaths of nations, healthy or otherwise, its not technically a "pandemic" (otherwise, you could refer to the common cold as such).