Gen X at 40

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Comments

WCG -

It might be the switch in the new neighbourhood, or it might be the modem. I've burned through three modems, so it could indeed be the modem. Usually they just stop working, though, none of this fair warning stuff.

So. It takes lots of calling and lots of complaining. They will first tell you that it's your computer. Then they might test the line from their end. Then they'll tell you it's your computer again. Then they'll tell you to exchange modems.

If it's DSL then they'll grudgingly send a guy around to test the line and threaten to charge you hundreds of dollars if there's nothing wrong, which of course there isn't when he comes because just at the same time he comes by the problems, being intermittent, disappear, only to reappear as his tail-lights disappear. He comes again, finds a problem, then tells you that it's a problem with the port, and then notes they don't have any more ports in your neighbourhood anyway.

I don't know about cable. I can't imagine it would be any less horrible, though.

Alan -

Looks like it is the network as it healed itself. There was about 2 hours there when I was getting booted off every five minutes. I think it is a good cure for internet addiction.

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